Contact Sales

Contact Threatstealth

Reach out to the sales team for a platform walkthrough, pricing discussion, or MSSP partnership inquiry.

• Sales: sales@threatstealth.com — pricing, trials, and enterprise negotiations
• Security: security@threatstealth.com — vulnerability reports and pen test requests
• Support: support@threatstealth.com — technical issues and onboarding
• Book a demo: 30-minute live walkthrough covering WAF, EDR, compliance automation, and the MSSP console
• Response time: within one business day for sales; 4 hours for urgent security issues

Book a Platform Demo: What to Expect in 30 Minutes

The Threatstealth product demo is a structured 30-minute walkthrough tailored to the prospect's primary use case — enterprise consolidation, MSSP platform, startup SOC 2 readiness, or specific module evaluation. The demo covers the executive security dashboard with live KPI data, a WAF event triage workflow, an EDR alert investigation, the compliance automation evidence view, and the MSSP multi-tenant operator console where relevant. All demos are conducted live with a product specialist who can answer technical questions in real time. Demos are available on-demand within 24 hours of scheduling on any business day, with no pre-qualification requirements.

• Use-case tailored demos — executive security consolidation, MSSP platform, SOC 2 startup, and module-specific walkthroughs
• Live Q and A — direct access to a product specialist who can answer technical and compliance questions
• On-demand scheduling — demos available within 24 hours of booking on any business day
• Custom data demos — enterprise prospects can request a demo populated with data from their industry vertical
• Technical deep-dive — extended 60-minute technical architecture review available on request for security engineering teams

Enterprise Sales Process: From First Contact to Contract

The Threatstealth enterprise sales process is designed to move efficiently from first contact to signed contract without unnecessary friction. Initial qualification takes place in the first call — understanding the prospect's current security stack, compliance requirements, timeline, and key decision makers. Following qualification, the product demo is scheduled within 48 hours. After the demo, the technical evaluation phase begins with a 14-day proof of concept (PoC) deployment in the prospect's environment, supported by a dedicated solutions engineer. Security review and legal review proceed in parallel with the PoC. The typical enterprise sales cycle from first contact to contract is 30–60 days depending on the prospect's internal approval process.

• First call qualification — 20-minute scoping call to understand requirements before demo scheduling
• 48-hour demo turnaround — product demo scheduled within two business days of first contact
• 14-day PoC — proof of concept deployment in the prospect environment with dedicated solutions engineer
• Security review support — standard vendor security questionnaire and NDA process managed by the sales team
• 30–60 day sales cycle — typical enterprise timeline from first contact to signed contract

MSSP Partnership Programme

The Threatstealth MSSP Partnership Programme is structured for security service providers who want to deliver managed security services to their clients on the Threatstealth platform. Partner MSSPs receive access to the multi-tenant operator console, dedicated partner onboarding support, partner pricing, co-selling resources, and a named partner success manager. The partnership programme includes technical certification for partner analysts — an online course covering the Threatstealth platform modules, multi-tenant operations, and compliance delivery. Partner MSSPs are listed in the Threatstealth partner directory, which is referenced by prospects seeking local managed security service support.

• Multi-tenant console access — full MSSP operator console access for partner analysts across all client tenants
• Partner pricing — dedicated MSSP pricing structure designed for the managed services business model
• Technical certification — online analyst certification covering platform operations and compliance delivery
• Partner success manager — named PSM for onboarding, growth planning, and escalation support
• Partner directory listing — inclusion in the Threatstealth partner directory for prospect referral

Vulnerability Reporting and Responsible Disclosure

Threatstealth operates a responsible disclosure programme for security researchers who discover vulnerabilities in the Threatstealth platform or infrastructure. Researchers who identify and responsibly disclose vulnerabilities receive acknowledgement within 72 hours, a coordinated 90-day disclosure timeline, and recognition in the Threatstealth Hall of Fame. The responsible disclosure programme covers all Threatstealth-operated infrastructure, APIs, and web applications. Reports should be sent to security@threatstealth.com with a description of the vulnerability, steps to reproduce, and potential impact assessment. Threatstealth does not pursue legal action against researchers who follow the responsible disclosure guidelines.

• 72-hour acknowledgement — confirmed receipt and initial assessment within 72 hours of responsible disclosure
• 90-day coordination window — coordinated disclosure timeline allowing fix development before public disclosure
• Hall of Fame recognition — public acknowledgement for researchers who disclose qualifying vulnerabilities
• Programme scope — all Threatstealth-operated infrastructure, APIs, and web application surfaces in scope
• Legal safe harbour — no legal action for researchers following responsible disclosure guidelines in good faith